Key Considerations when Choosing Meeting Room TechnologyWritten by: Lloyd Langenhoven
Key Considerations when Choosing Meeting Room Technology
Often we see clients selecting their meeting room technology based on a specific feature or even a plethora of features offered by a product. Selecting a technology solution based on features can be a trap. Features are nice but often they aren’t enough to ensure adoption (and in fact sometimes they can be a real hinderance to adoption). What makes matters worse is that "feature selling" seems to be a common marketing tool that many technology companies exploit! Clients spend fortunes on rolling out the product only to realise later on that the average user can't figure out how to use the technology without an IT support tech being called in, or they discover that certain features they were sold are actually of no benefit to their use case and create a distraction that confuses users.
Here are some key questions to ask when selecting meeting room technology to ensure that you don’t fall into this trap. These questions can be your litmus test for good/bad meeting room technology:
1. What will the User Experience be like?
User Experience is the single most important aspect to consider. Without a seamless and easy user experience your meeting room technology will become the elephant in the room that everyone is too afraid to use.
Here are some typical questions to ask regarding user experience:
2. Is the Technology Integrated?
Integrated Meeting Room Technology ensures that all features and applications of the room and the organisation blend into one another. It also ensures that no functionality is lost when using the room for different applications. Without an integrated solution your users will never quite be sure of what steps they need to take to perform the required task.
Here are some typical questions to ask regarding Integration:
3. Is the Technology Scalable?
Scalable Meeting Room Technology allows for growth and customizations without ripping and replacing any of the existing tech investment. Modern Meeting Room technology has to be able to adapt to changing needs, customizations and growth within your company. Sharing of resources between meeting rooms should also be possible.
Here are some typical questions to ask regarding scalability:
All these questions will help guide you and ensure that you don’t get lost in the hype and ensure that you end up with a technology solution that meets your needs and is adopted seamlessly by your organisation.
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